New Resources Launching to Help Businesses and Developers Thrive on Messenger

New Resources Launching to Help Businesses and Developers Thrive on Messenger

Posted by Facebook on June 29, 2017

At Messenger, our business partners and developers are always top of mind for us because they build and offer the experiences that the 1.2 billion people that use Messenger every month have come to love and depend on. It was with them in mind that we’re excited to announce some new tools for these valued partners to help them create the absolute best experiences possible for Messenger. Today we’re launching platform feature recommendations and a directory of platform development providers.

Platform feature recommendations is a focused checklist for sharing clear and actionable feedback to our developers. This new resource will show which platform tools a bot is currently using and then suggest additional tools and features based on best practices we’ve observed in our ecosystem. Once a certain number of people use a bot, we’ll email a list of recommendations:

  • Core features— crucial for onboarding and setting expectations for an experience
  • Add-on features— tools that can expand the capability of a bot

We hope that this kind of focused feedback will help our developer community build the most engaging and useful experiences on Messenger. For more on platform feature recommendations : Introducing Messenger Platform Feature Recommendations for your bot.

The directory of platform development providers is a resource for businesses to find providers that specialize in building experiences on Messenger. These providers offer services and solutions from one on one messaging to automation at scale. With this directory, businesses can connect with providers across the globe and work together to drive successful business outcomes on Messenger. We will continue to evolve the directory with new capabilities & providers as they emerge on the Messenger Platform. All providers listed have experience managing conversations between people and businesses that comply with Messenger Platform policies.

Businesses can find the following providers in the directory here.

We hope these two new resources will help our business partners and our developer community continue to build one-of-a-kind experiences on Messenger. We continue to be amazed by the variety and usefulness of the 100,000 bots and counting on the Messenger platform, and we never get tired of seeing new experiences launching every day.

Let us know what you think of these new tools and keep building!